Fraud prevention

Check a letter, email or call is genuinely from us

Genuine letters and emails from us are easy to check, and it only takes a few minutes. Fraudsters sometimes copy debt recovery letters, emails and even whole websites, so please check before you pay or share any details.

Our official details

Check these carefully. Fake websites and emails often use a name that is almost right, such as an extra letter, a hyphen or a different ending like .com.

Our website
danielssilverman.co.uk
Our email addresses end with
@danielssilverman.co.uk
To check a call, ring us on
0800 953 3631
0151 707 6061

We call from several different numbers, so the number that called you may not be listed here. If you're unsure, hang up and ring us on one of these.

Letters and emails about your account may also give a direct-dial number (starting 0151) for the person handling your case.

Spot the difference

Only the first address is ours.

  • danielssilverman.co.ukOur website
  • danielssilvermann.co.ukNot ours
  • daniels-silverman.co.ukNot ours
  • danielssilverman.comNot ours

What to expect from us

What a genuine contact includes

  • The name of the business that referred the account
  • A Daniels Silverman file reference
  • A way to contact us that you can check on this page

What we will never do

  • Ask for your card details by email or text
  • Ask you to pay into a personal bank account
  • Ask for your online banking passwords or one-time codes

Warning signs to look out for

  • A link, website or email address that doesn't exactly match the details above

  • Being told our bank details have changed

  • Pressure to pay within minutes, or threats of arrest or police action

  • Being asked to pay by gift card, cryptocurrency or a money transfer app

  • A business name or reference you don't recognise

Genuine ways to pay us

These are the only ways we take payment. Always quote your file reference.

Bank transfer

Bank
HSBC Plc
Sort code
40 28 20
Account number
32389096

Enter the payee name as Daniels Silverman Limited. Your banking app checks the name against the account. If it says the name doesn't match, stop and ring us before paying.

Online by card

At danielssilverman.co.uk/pay, or through a payment link we send by text or email that opens a page on danielssilverman.co.uk

Phone by card

Our 24-hour automated payment line, 0151 244 7000

Direct Debit

Through a link in our letter or email that opens a secure page on ecm3.eazycollect.co.uk, run by our Direct Debit provider Access PaySuite, or by ringing us on 0800 953 3631. The page shows our logo and the Access PaySuite logo, and the amount and payment dates should match what we agreed with you.

Cheque or postal order (less common)

Payable to Daniels Silverman Limited

If you're asked to pay any other way, or into any other account, don't pay. Ring us first.

If something doesn't look right

Don't reply, ring the number in the message or use its link. Call us on 0800 953 3631 from a number you've checked here.

If you think you've already paid someone pretending to be us, contact your bank straight away using the number on the back of your card, then let us know.

Call 0800 953 3631