What we do
Expertly and ethically trained debt collectors
Balance – you need a debt collection agency to be determined and persistent, and your customer needs Daniels Silverman to be human and ethical. We’re trained to combine the two, treating each debt collection case with tenacity, integrity and care.
How does it work?
Daniels Silverman combine highly-trained debt collection staff with state-of-the-art technology which has resulted in cost-effective debt recovery, quick solutions for our clients, with a service that still maintains the personal and dedicated attitude of a longstanding family-owned debt collection agency.
Why choose us?
We chose to work with the team at Daniels Silverman because we found their straight-talking, but friendly and professional, approach appealing to us as a company. We have constant contact with our account manager, and appreciate their jargon-free and proactive way of working. Our partnership has helped us strengthen our internal processes, allowing us to maintain a good level of collection ourselves, as well as supporting us with the successful collection of our backlog of debt.
In all the years of Daniels Silverman contacting our debtors for monies outstanding we have not received a single complaint about how they have carried out their debt collection services which speaks for itself really. We have found that they handle our customers with respect and are sensitive to their personal situations or problems and will contact us when they feel it necessary for us to reconsider if the debt is worth pursuing any further due to unforeseen circumstances. We are constantly kept informed of how things are progressing with each individual customer.
Had a very difficult debtor who we had tried many times to collect payment from. It was so time consuming for us, we decided to put the debt out to Daniels Silverman to try.
They managed to get a lump sum payment and then a payment plan which they make sure is stuck to every month. We are really happy with their service.
We get a report each month and are kept fully updated at all times. If you’re looking for someone to collect a debt owed to you, then these are the ones to get the job done.
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“For many small businesses, the difference between getting paid in 60 days and 90 days can be vital. Cashflow problems due to late payments are a real problem for SMEs in this country and with first quarter figures showing a rise in insolvency among smaller businesses, it is an issue that needs to be robustly addressed.