What we do
Expertly and ethically trained debt collectors
Balance – you need a debt collection agency to be determined and persistent, and your customer needs Daniels Silverman to be human and ethical. We’re trained to combine the two, treating each debt collection case with tenacity, integrity and care.
How does it work?
Daniels Silverman combine highly-trained debt collection staff with state-of-the-art technology which has resulted in cost-effective debt recovery, quick solutions for our clients, with a service that still maintains the personal and dedicated attitude of a longstanding family-owned debt collection agency.
Why choose us?
We chose to work with the team at Daniels Silverman because we found their straight-talking, but friendly and professional, approach appealing to us as a company. We have constant contact with our account manager, and appreciate their jargon-free and proactive way of working. Our partnership has helped us strengthen our internal processes, allowing us to maintain a good level of collection ourselves, as well as supporting us with the successful collection of our backlog of debt.
In all the years of Daniels Silverman contacting our debtors for monies outstanding we have not received a single complaint about how they have carried out their debt collection services which speaks for itself really. We have found that they handle our customers with respect and are sensitive to their personal situations or problems and will contact us when they feel it necessary for us to reconsider if the debt is worth pursuing any further due to unforeseen circumstances. We are constantly kept informed of how things are progressing with each individual customer.
Had a very difficult debtor who we had tried many times to collect payment from. It was so time consuming for us, we decided to put the debt out to Daniels Silverman to try.
They managed to get a lump sum payment and then a payment plan which they make sure is stuck to every month. We are really happy with their service.
We get a report each month and are kept fully updated at all times. If you’re looking for someone to collect a debt owed to you, then these are the ones to get the job done.
In a busy and fast-paced environment these companies may struggle to find the time, or have the necessary skills required to recover any monies owed from unpaid invoices. As with many companies maintaining good customer relationships is key to retaining clients and securing repeat work and this can put businesses in a difficult position. How do you get the money you are owed, for the work you have done and keep a healthy relationship with your client base?
How many business owners use this time to make business resolutions? The Christmas break has allowed a little time for reflection and a lot of business owners will be heading back to work with renewed determination to focus more on growing their business, rather than working in their businesses this year, but how many will make specific resolutions?
Debt recovery within the construction industry takes specialist knowledge and understanding of the sector. Construction contracts are often very complex, (sometimes deliberately so), and this results in businesses being paid less than they are owed, not being paid on their terms or not being paid at all.