We don’t expect you to pay for our services if we can’t fulfil them. Our dedicated debt collection specialists work tirelessly to make sure we do recover your debt, ethically, honestly, and hassle free.
Each case is handled by a debt recovery Account Manager, so you’ll have a familiar point of contact throughout the process. Your Account Manager will develop an in-depth understanding of your case and create a tailored course of action to get your money back.
We know that no two cases are the same, so we create debt recovery paths to support your exact requirements. We’ll provide a debt collection solution tailored to benefit you best.
A personal and human approach enables us to answer any queries straight away, resolving any disputes quickly to ensure maximum returns. That’s why our expert debt collection experts contact each customer via telephone.
When necessary, the customer can be visited at home or work, where debt recovery legal proceedings can be served personally for maximum impact.
All payment methods are accepted including cheque, bankers draft, BACS, CHAPS, credit and debit cards, and direct debits. Cleared funds are passed to clients from ring-fenced audited client accounts.
As our client, you are kept informed about the debt recovery process – as soon as we get an update on your account, we’ll update you. We pride ourselves on being open and honest, so as the job progresses, we’ll send you tailored debt collection reports, so you’ll know exactly where we are, and where your money is too.
Daniels Silverman debt recovery professionals are fully trained in mediation to quickly resolve disputes, without the need for lengthy and expensive debt collection litigation through the courts.
When you need to upload a debt to our referral system, you don’t need to wait to get in contact with us. You can easily upload your debt to our system along with the relevant supporting documents, any time of day or night so the debt collection process can begin straight away.
How does it work?
The service we have received from Daniels Silverman has been excellent and far exceeded our initial expectations. They have successfully recovered monies owed from our most difficult of debtors, that we would never have got back ourselves. We would like to thank all the team at Daniels Silverman, and in particular our dedicated Account Manager for her outstanding level of professionalism that she showed whilst chasing our accounts. She always kept us up to date with the progress of our cases via regular email communications and was more than willing to help. We would definitely recommend Daniels Silverman to other businesses and are already doing so with our clients.
Daniels Silverman are excellent value for money and kept us informed of all action taken and the progress that was made. We had one outstanding debt that our customer refused to pay and with Daniels Silverman it was settled within a month.
With over 300 years combined debt collection experience, our staff treat client’s overdue accounts as if they were their own, and leave no stone unturned to ensure monies are successfully recovered.