Why turn to a professional debt collection agency?

You may think that there aren’t compelling enough reasons to partner with a collection agency, after all you have in-house staff who can try and chase unpaid invoices, why use a professional?

However, if you have overdue invoices and are struggling what your next move should be, or the best attempts of your in-house staff are using valuable time and not producing the results you want, then there are several reasons why partnering with an agency would benefit your business.

It can be tricky to know when the right time is to seek expert help and for many businesses it can seem like a daunting step to take. Really understanding how collection agencies work and the benefits they can bring may help to allay some of those fears.

Experience

The most obvious benefit of using an established and reputable debt collection agency is the experience that they bring. Their staff will have had a lot of experience dealing with debtors who may be reluctant pay what they owe. They will be able to establish the validity of any excuses given and find a way to overcome the problem. Just as you are experts in your field, collection agencies are experts in theirs and that experience and expertise means that they are much more likely to get the debt recovered.

Protecting Relationships

For a lot of clients, the reason why overdue payments were not chased as they should have been was the fear of damaging a relationship with an existing client and risking future business with them. This is where it really does pay to use an established agency who will get to know your client relationships and do all they can to protect them.

At Daniels Silverman we understand how important these relationships are and we also understand that you need to be paid. We are friendly and polite and do all we can to preserve that relationship while recovering the money you are owed. For long term clients who have previously been good payers, it could just be a short-term issue that can be resolved with a little common sense and sensitivity.

Having a third party handle this for you removes some of the embarrassment factor that your clients may have in talking to you about why they are late paying and while you may not wish to continue to do business with them, it always pays to maintain cordial relationships within your industry. Using a collection agency can stop the situation escalating into an argument you may come to regret.

Results

Unlike some agencies, Daniels Silverman only expect to be paid for results and do not ask for any money up front from our clients. Our dedicated debt collection specialists work tirelessly to make sure we do recover your debt, ethically, honestly, and hassle free. We understand that no two cases are ever the same and we are able to tailor a debt recovery pathway to support your exact requirements. Our personal and human approach allows us to answer any queries straight away, resolving any disputes quickly to ensure maximum returns. Our collection professionals are fully trained in mediation to quickly resolve disputes and prevent the need for costly and lengthy debt collection litigation through the courts. You are much more likely to be paid if you use experts to collect.

Peace of Mind

Using a Debt collection agency means that you do not have to have those difficult conversations with your clients. It also means that you have access to advice and support on how to progress with more stubborn collections before the need to resort to court proceedings, saving you both time and money. If you use an established, ethical and reputable agency you will have the peace of mind that your reputation will be protected. You can feel sure that all collection techniques will be fully legal and compliant, and our understanding of the law and your rights will be used to ensure a successful outcome that is fair, calm and professional.

If you’d like to know more about partnering with Daniels Silverman get in touch today. We are a progressive, ethical and experienced agency that is family-owned and has been established for 25 years.

You get in touch via the website where we have friendly operators ready to answer your questions or you can give us a call to talk to us in person and find out how our services could benefit your business.

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