Improving your cash flow with our bespoke credit control services

Credit control from Daniels Silverman Improving your cash flow with our bespoke credit control services Major Client Up and running within 48 hours Our client an International Vehicle Manufacture needed support to collect over 900 unpaid invoices for their year-end financial reporting. They contacted Daniels Silverman who within 48 hours where able to provide a […]

Credit control from Daniels Silverman

Improving your cash flow with our bespoke credit control services

Major Client Up and running within 48 hours

Our client an International Vehicle Manufacture needed support to collect over 900 unpaid invoices for their year-end financial reporting.

They contacted Daniels Silverman who within 48 hours where able to provide a fully operational white labelled credit control team, improving the cure rate to 85% within weeks.

It’s no secret that credit control is necessary to keep the cogs of your business turning. Contrary to belief, outstanding invoices are not always down to clients purposely not paying on time. While yes, the inability of some customers promptly paying businesses what they owe has led to 50% of small firms experiencing negative cash flow, there are sometimes legitimate reasons as to why invoices remain outstanding.

Maintaining relationships.

Running a business while dealing with difficult clients isn’t always the most joyous task. Keeping your understandable frustrations undercover while chasing money from your customers can be challenging, especially when these people are threatening everything you’ve worked for. We help by working on your behalf to collect customer payments, without giving the impression that the case has gone to a third party. It’s a misconception that the help of an external agency automatically means threatening letters and legal action. On the contrary. We appreciate how delicate working relationships can be and work respectfully to maintain relationships between you and your customers.

If I choose to partner with Daniel Silverman, what happens next?

When we partner with you, the first thing we will do is understand your payment process and investigate the companies you’re working with to ensure, first and foremost, that we are dealing with the correct contact. Initially, on day one of an invoice being raised, we’ll make contact with your customers to confirm receipt. We will check your company has given no reason for them not to pay, which is always unlikely. Then we check when they plan to pay you, and we follow up with emails and phone calls. We would do our absolute best to prevent late payment of invoices by being proactive from the date of issue. If necessary, further action will be taken, but we do everything in our power to avoid further proceedings. As we chase invoices individually, we can minimise the risk of mass disputes clogging up your cash flow.

Hiring a credit control agency to manage your money frees up your time and allows your staff to focus on more valuable tasks. Leave your credit control to the professionals at Daniels Silverman so you can be confident your cash flow is safeguarded. We keep you informed every step of the way. For more information on our services, get in touch today on 0800 953 3631.

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