Daniels Silverman has been awarded ISO27001 & ISO9001 in recognition of its commitment to information security and quality management standards.
These marques are the most widely recognised quality management standards in the world and aim to underline the company’s understanding of the importance of data security,
streamline processes, reduction of errors through following industry best practices and focusing on quality resulting in higher levels of customer satisfaction.
Managing Director of Daniels Silverman, Ray Langley, said: “Securing these latest quality standards is a mark of our commitment to service quality and the importance we place on data protection and compliance. Our holistic approach to commercial debt combined with the latest technology to optimise performance and success for our clients is at the cornerstone of our success.”
Daniels Silverman currently acts for thousands of businesses of various sizes up and down the country and has built a solid reputation for quality of service.
For more information visit www.danielssilverman.co.uk or call 0800 694 2271.
Daniels Silverman, the Liverpool-based debt collection agency, is celebrating not just its 10th anniversary under the ownership of Chairman, Justin Scott, but also a decade of positive change.
When Justin purchased the company in 2003 he introduced new standards and worked at raising the bar on professionalism. Ten years on the company continues to have honesty and integrity as its prime focus when dealing with clients and their non paying customers alike.
“My first step was to develop and introduce a new business model which operated effectively but with credibility. Solid work practices, staff training, cutting edge technology and efficient reporting procedures all began to play their part and the company was soon operating on a more professional footing.”
“My aim for Daniels Silverman is to provide a family-operated business that is customer-focused that operates with a high degree of professionalism. It is always good to look back to see how far you have gone forward.”
The service we have received from Daniels Silverman has been excellent and far exceeded our initial expectations. They have successfully recovered monies owed from our most difficult of debtors, that we would never have got back ourselves. We would like to thank all the team at Daniels Silverman, and in particular our dedicated Account Manager for her outstanding level of professionalism that she showed whilst chasing our accounts. She always kept us up to date with the progress of our cases via regular email communications and was more than willing to help. We would definitely recommend Daniels Silverman to other businesses and are already doing so with our clients.
James Brunson, Facilities Management Online